FAQs
Q: Can I change race distance?
A: Yes you can change distance, until the field is full or up until the entry close date, please email your details and change request from the contact form
Q: How can I enter?
A: All entries must be completed online
Q: Are wheelchair entrants allowed?
A: Yes wheelchair entrants are able to take part in the 2km event and if needed can be accompanied by a helper
Q: Why are children under 12 required to be accompanied by a paying adult?
A: For the safety of the child, other particpants, the public and race officials all children under 12 will need to be accompanied by a paying adult
Q: Why do adults accompanying children need to pay?
A: For insurance purposes all entrants/participants need to be an offical entrant
Q: When do race entries close?
A: Entries close at 5pm Saturday August 24
Q: Can I request a refund?
A: As per the terms and conditions a refund may be applicable, please contact us to check
Q: Can I transfer my entry?
A: Transfers are allowed (but must be completed through the organisers) up to 2 weeks out from the event, please contact us. Under no circumstances is another person allowed to run under someone elses entry. This voids your insurance and will result in both people being excluded from further events, please note an administration fee will apply
Q: Are race packs mailed out?
A: No, all race packs must be collected in person, by the entrant or other person with a copy of your registration confirmation
Q: Are there cut off times for the events?
A: Yes, please see the individual race distance events for cut off times
Q: When should I get to the start?
A: Please allow plenty of time to get to the start line and be ready for your event
Q: Where do I leave my gear on race morning?
A: There will be a gear tent provided, please clearly mark your bag with your race number (this is the tear off tag on your race bib)
Q: Do I need to return my timing chip?
A: No, we use a timing chip that is disposable, no more hassles for you
Q: What nutrition will be on course?
A: We will provide on course hydration with Infinit Nutrition as the sponsor and water.
